This policy applies to all Virtual Private Server (VPS) offerings of Webhosting24.
One Custom ISO file per enduser and customer-account with a maximum size of 10240 MB can be uploaded to the VPS control panel and will be automatically deleted after 96 hours.
You are allowed to burst up to 100% per vCore, but if sustained and/or prolonged high CPU utilization is detected you will be limited to 25% of a single vCore. This does not apply to dedicated CPU vCores.
You are allowed to request one free change of IPv4 address or IPv6 subnet within the first 5 days of the VPS being provisioned, further requests of this type incurr the normal support costs (currently EURO 20,00 +VAT for every 15 minutes started). If and when a new IPv4 address or IPv6 subnet will be assigned is and remains at the sole discretion of Webhosting24.
Generally Webhosting24 reserves the right to decide on a case-by-case basis as the transfer of Virtual Private Servers from one account to another has been somewhat abused in the past, was a frequent source of fraud and caused substantial additional costs.
The account the VPS is to be transfered to (“gaining account”) needs to be verified, have a valid firstname, lastname & address and no red flags showing up in our antifraud systems (no history of SPAM, no abuses etc.) and such a VPS transfer to another account (“Push”) is free of charge only once every 12 month period. If there is a merger, demerger or other corporate level transformation or transaction then that is not covered by this provision – please create a support ticket with billing/administration in this case to discuss the correct procedure also for administrative and tax purposes.