Most answers are only a click away, around the clock. For everything else, open a ticket: it goes straight to the right team, and every reply stays on record in your client area.
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Technical, billing or sales question? A ticket reaches the right team directly, and you can follow every reply.
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Check current incidents and planned maintenance before you open a ticket.
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Invoices, renewals, domains, DNS and contact details: manage everything yourself.
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We handle network and infrastructure incidents around the clock, including nights and weekends. Questions about your account, billing or setting up e-mail clients are answered by ticket and e-mail Monday to Friday, 9:00–18:00 CET. Our support plans add guaranteed response times and, from the Managed Server plan, 24/7 support by phone and chat.
Compare support planswebhosting24.com is operated by
INCUBATEC GmbH – Srl
Zona industriale Pontives 17
39040 Laion (BZ), Italy
VAT no. IT 02283140214
Phone: +39 0471 796829
E-mail: [email protected]
Customers in Germany: webhosting24.de is operated by webhosting24 GmbH, Munich.