About Us

Home / About Us

About webhosting24

Hosting on our own infrastructure since 2001

Webhosting24 is the self-service hosting platform of the INCUBATEC group from South Tyrol, Italy. We run our own network, our own domain registrar and servers on four continents, and automate everything so you can order and manage your services yourself, whenever you need to.

2001

Online since

3

Own networks (AS)

7

Server locations

EN · DE · IT

Support languages

What sets us apart

Our own network

Three autonomous systems: AS34081 and AS202401 at RIPE NCC, AS142275 at APNIC. Our own IPv4 and IPv6 address space and an open peering policy.

Our own registrar

Domains are registered directly through Own Identity, Inc., our group’s ICANN-accredited registrar. No reseller in between, and renewal prices are shown upfront.

Certified data centers

Two ISO 27001-certified data centers in Munich, linked by redundant dark fibre, plus servers in New York, Los Angeles, Miami, Singapore, Tokyo and Sydney. Our data centers

Automated by design

Order, set up and manage domains, DNS, hosting and VPS yourself, around the clock. New VPS are ready in minutes, and your first move to another location is free.

Our story

Thomas Moroder founded Webhosting24 in 2001. Since then it has grown into a group with its own network, its own ICANN-accredited registrar and servers in Europe, North America and Asia-Pacific.

In 2021 we expanded to Singapore, followed by Tokyo and Sydney. Today we run servers in seven locations on four continents, and some of our customers have been with us for almost 20 years.

What has not changed is the idea: real infrastructure that we run ourselves, clear prices, and tools that let you do everything on your own schedule.

The INCUBATEC group

webhosting24 GmbH and Own Identity, Inc. are wholly owned subsidiaries of INCUBATEC GmbH – Srl.

INCUBATEC GmbH – Srl

The parent company, based in South Tyrol, Italy. Operates webhosting24.com and webhosting24.it.

webhosting24 GmbH

Munich, Germany. Operates webhosting24.de for customers in Germany.

Own Identity, Inc.

Our ICANN-accredited domain registrar.

Server24

Our brand for sovereign European hosting with personal support.

Help when you need it

Self-service first, with people behind it.

Self-service, 24/7

Knowledge base, client area and system status are available around the clock.

Network incidents, 24/7

We handle network and infrastructure incidents around the clock, including nights and weekends.

Questions and setup help

Questions about your account, billing or setting up e-mail clients are answered Monday to Friday, 9:00–18:00 CET, in English, German or Italian.

Support plans

Guaranteed response times and, from the Managed Server plan, 24/7 support by phone and chat. Compare plans

Ready when you are

Find your domain or launch a VPS in minutes.