Remote Support

Please download and install the latest version of AnyDesk from the official website:

👉 https://anydesk.com/en/downloads

How to send us your access details:

1. Launch AnyDesk after installation.
2. On the main screen, under “This Desk”, you will see your 9-digit AnyDesk ID (e.g. 123 456 789).
3. Open a support ticket and send us this ID:
   👉 https://console.webhosting24.com/submitticket.php?step=2&deptid=2
4. When our technician connects, AnyDesk will display a confirmation prompt on your screen — please click “Accept” to grant access.
5. (Optional, for unattended access): Set a password under Settings → Security → Unattended Access and include it in your ticket.

You can end the session at any time by closing the AnyDesk window.